An exciting opportunity has arisen for Volunteer HCA’s to join our Hospice Team, carrying out assigned tasks associated with patient care in support of and supervised by a professionally qualified nurse, in both our In-Patient and Day Therapy Units.
As part of your role, your tasks may include:
- Assisting the professionally qualified staff and HCAs in providing patient care and support, during a 24-hour period of care
- Providing a compassionate, holistic approach to the care of patients, families and carers
- Assisting individuals in choosing and participating in activities that are meaningful to them
- Maintaining effective verbal and written communication with all staff regarding patient and family matters, as appropriate.
- Liaison with other Hospice staff to ensure the wellbeing and comfort of the patient.
- Co-operation with the promotion of good staff morale, supporting and assisting all grades and voluntary staff, as appropriate.
- Establishing good liaison with patient’s relatives and all visitors to the Hospice.
- Ensuring that any complaints are met with a tactful and sympathetic response and that they are reported in accordance with Hospice policy.
- Reporting accidents involving staff, patients and visitors to the Hospice and submitting written reports on request.
- Participating in daily handover meetings, receiving verbal report from staff or listening to Dictaphone recording
- Participating in the ordering of stores and new supplies, as required, with due regard to economy.
- Being aware of the importance of efficiency and cost effectiveness within the Hospice and acting accordingly
- Any other tasks which may from time to time be requested.