We are recruiting a confident individual to join our team, as an evening Meet and Greet Volunteer in our hospice reception area.
As part of your role, your tasks may include:
- Welcoming visitors to the Hospice, dealing with their enquiries and directing or accompanying them to the correct area of the building / member of staff
- Ensuring visitors are signed in and out of the building – take and record temperature and file completed visitor questionnaire
- Issuing of visitor badges where applicable
- Operating the Hospice computerised switchboard according to standard protocols
- Taking messages and forwarding them to the appropriate department / staff member by email
- Assisting visitors using the vending machines
- Responding to general enquiries about Volunteering and Hospice events and providing relevant literature
- Administrative duties as requested, eg photocopying
- Keeping the reception area clean, tidy and welcoming at all times
- Replenishment of face masks and hand sanitisers
- Talking to and listening to patients and visitors when appropriate.
- Report to the nurse in charge of the ward for information on patients or changes to practices