Advanced Communication Skills (ACST)
This 2-day training course is designed to provide a safe yet intensive learning experience using the Connected© model of training

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Course details:

We are pleased to announce this new two day training course designed to provide a safe but intensive learning experience using the Connected© model of training. During the course, you will have the opportunity to explore the evidence base relating to professional communication, examine the challenges for health care professionals involved in complex interactions and consider the impact for patients and families.

Important points to know piror to attending the course:
This Advanced Communication Skills Course is participant centred, including the use of a participant generated agenda. It is led by experienced education facilitators with clinical backgrounds in specialist palliative and end of life care. Due to its experiential content, this can trigger strong personal emotions. In view of this, we would suggest that you consider any recent significant or stressful life events, such as a close bereavement, or how attending this course could have an impact on your mental health.

Topics will include:
• Interactive workshops
• Reflective practice discussions
• Experimental learning
• Role Play
• Video Feedback

Suitable for:
Senior health and social care professionals (Band 6 and above) who would like to enhance their communication skills to enable them to deal more effectively with difficult, challenging and emotional conversations.

Duration:
2-day training course

Cost:
£375 + VAT PER DELEGATE*

Available dates:

November 2025 - 
Tuesday 18th & Wednesday 19th of November 

January 2026 -
Wednesday 7th & 8th January 

March 2026 -
Wednesday 25th & Thursday 26th 

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