Course details:

This one day workshop will focus on theory and practical skills required to communicate both sensitively and effectively. Good communication is a central aspect of end of life care and has shown to enhance dignity and respect, reduce complaints and improve the quality of care not only for individuals and their families but also the environment which we work in.

Topics will include:
• Theory and principles of communication
• Discuss barriers to communication
• Recognising cues and concerns
• Strategies when you ‘don’t know what to say’
• Awkward questions
• Listening skills
• Managing difficult conversations

Suitable for:
• All Health and Social Care workers
• Professionals and Allied Health Professionals

Format:
The day will include presentations, group discussions and interactive sessions.

Duration:
One day workshop

Cost:
Please enquire.

Available dates:
24th June 2026

To discuss further dates please contact email: whtraining@wakefieldhospice.co.uk

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