Care Quality Commission and Feedback
Here at Wakefield Hospice, we aspire to provide the highest possible standards of care and professionalism at all times. We can only achieve that by listening to those who use our services and by continual improvement. This page explains what you can expect from us and how your feedback can help us to deliver excellence
Our Latest CQC Report

Engage with the hospice

Our patients and their families are the most important people at the hospice, they are the best people to tell us what we are doing right or what we aren’t doing properly. If you, or someone in our care, would like to share your experiences with us, there are a number of ways you can do this. 

We are hoping to set up regular forums with patients, their families and the staff here at Wakefield Hospice. The forums will be a platform for discussion and will allow us to capture feedback directly from the people who engage with us. 

We hope no one ever has cause to complain about our service as we strive to deliver excellence in everything we do. However, if you feel that we have failed to provide outstanding care, we invite you to get in touch so we can address your concerns as soon as possible.


Complaints are taken very seriously and we are governed by stringent regulations under the Care Quality Commission (CQC), an independent body and regulator for all health and social care services in England. 

Wakefield Hospice has been rated as ‘Outstanding’ for care by the CQC and we receive the same scrutiny as NHS and private hospitals. The commission inspects, monitors and regulates our services to ensure that their standards are being met.