Guidance on visiting patients during Covid-19 (updated 29 October 2021)
In line with national guidance and to try to ensure we keep our patients, staff and visitors as safe as possible Wakefield Hospice made the decision to reduce visiting. We understand how important contact with family and loved ones is for many people and we review visiting regularly and also support other ways to keep in contact when visiting is not possible.

Ensuring safety


To ensure safety for our patients, visitors and staff at the hospice we have the following arrangements in place.

We are here to help at any time. Please ring with any queries, our staff are always happy to assist you day or night on 01924 331400.

About visiting


Due to Covid-19 restrictions, we are always reviewing our visiting, in order to ensure patients and visitor safety. We appreciate how hard it is to keep in touch with loved ones with restrictions in place. We’d like to thank our patients and their loved ones for their support and understanding during this difficult time.
We understand people will be eager to visit, but we need to ensure this is done safely, ensuring social distancing and other government advice is followed. The health, safety and wellbeing of our patients, visitors and staff remain our absolute priority.

Visiting Guidelines


Current visiting guidelines for patients who are not confirmed or suspected as being COVID positive not supported by the end of life care plan are:-

  • Visits will be by prior arrangement only.
  • 4 nominated visitors no more than 3 hours per day.
  • These must be the same 4 people and we must have their names and contact details
  • No more than 2 visitors at any one time.
  • Visitors will be asked to leave the hospice by 7pm to allow night staff to secure the building.
  • We ask that everyone wishing to visit the hospice contacts us in advance by calling 01924 331400 before each visit, to arrange a time. As we are staggering visiting to enable safe social distancing.
  • All those visiting will be require to complete a lateral flow rapid test before entering the building. 
  • On your first visit a member of the hospice team will guide you through the process for lateral flow testing.
  • A lateral flow test will need to be carried out for regular visitors on Mondays and Thursdays.
  • All visitors will be provided with lateral flow tests and instructions how to complete and register test results.
  • Visitors must be well with no fever, loss or change to sense of smell or taste or new persistent cough.
  • If those visiting live with anyone who is self-isolating they will not be allowed to visit.
  • We ask that all visitors who are able wear a face covering on entering the hospice.
  • On arrival visitors must present at reception where they will be asked to sanitise their hands and clean their mobile phone.
  • If reception is closed visitors will need to buzz and speak to the Inpatient team before being allowed in to the building.
  • Visitors will remain in reception until they are collected by a member of the Inpatient team.
  • Visitors will be asked to complete a disclaimer and their temperature will be taken.
  • Any visitor who answers yes to any of the screening questions or have a raised temperature will be advised to go straight home and self-isolate for 10 days.
  • Visitors will be asked to wash their hands and apply PPE in the following order:- disposable plastic apron, surgical face mask.
  • Visitors can then enter the ward, they should use hand sanitiser immediately on entering Inpatient unit.
  • Visitors must remain in the patient’s room; they will not be allowed to walk around the ward other than going into the hospice gardens.
  • Visitors must remove PPE prior to leaving the inpatient unit, in the following order:- disposable plastic apron, surgical face mask.
  • Visitors must sanitise their hands before leaving Inpatient unit.

End of life care plan

  • Where patients are being supported by the end of life care plan open day time visiting will be allowed. 
  • We request that no more than 4 people visit at any one time. 
  • There will be the same testing and screening requirements.

Any exceptions to the above restrictions must be agreed in advance by Nurse Manager. 

Covid positive visiting arrangements

Visiting arrangements for patients who are confirmed or suspected as being COVID positive will be as mentioned in the SOP.

We have electronic tablet devices available to allow patients to say in contact with their loved ones.   We will continue to review the restrictions regularly and will relax them further as soon as we can do so safely.

How are we making sure we're Covid-19 compliant?

As a hospice we are committed to ensuring the safety of our patients, visitors, staff, volunteers and members of the public across both the hospice and our retail shops. We are fully compliant with all government advice and regulations, and we're actively monitoring guidance so we can implement changes effectively.
We have undertaken risk assessments for each of our shops, and for various activity at the hospice, including the use of volunteers. Where possible, non-frontline staff are working from home indefinitely with ongoing support from their line-managers.  Staff that are required to work at the hospice are adhering to social distancing and we have introduced a one-way system around the hospice, social distancing signage, extra hand washing points and temperature checks.
Thank you for assisting us to keep our staff, you and your loved ones safe.
Everyone at Wakefield Hospice